Shipping Information

SIGNATURE REQUIRED for most deliveries of items ordered from this website

  • Due to the increased rate of online shopping fraud and theft of items from door steps, the majority of orders placed on this website will be shipped signature required.

FREE Shipping Promotions - Shipping Cost Already Included in the Price

  • Available for most items in the 48 Continental United States
    • Unfortunately Alaska, Hawaii, Puerto Rico, and other US Territories simply cannot be included due to the high cost of shipping to these states and regions.
  • Thi program does not apply to items that we sell at or near our cost; we sell many items strictly as a service to our customers or as "lost leaders" to keep people coming back, these items are not elligible.
  • Free shipping means the cost of shipping is already included in the price you see for the items that are covered in the promotion and there are no additional charges.

UPS My Choice - Sign Up for Free at ups.com/mychoice

  • Sign for Packages Online!
    • Give authorization online for UPS to deliver packages without a signature for drop-off when you're not going to be home to sign in person.
  • Schedule to Pickup Packages at Your Convenience
    • Hold for Will Call - Request packages to be held for pickup at a UPS facility.
    • Deliver to a UPS Retail Location - Request your packages be delivered to The UPS Store near you for pickup. ($5 per use for free members, unlimited for Premium members)
  • Reroute Packages
    • Have your packages delivered to another address. ($5 per use for free members, unlimited for Premium members)
  • Reschedule Packages
    • Choose a new delivery date that fits your schedule. This feature is ideal when you are away on vacation. ($5 per use for free members, unlimited for Premium members)
  • Give Special Delivery Instructions
    • Leave with Neighbor - Have your packages left with a neighbor (neighbor must be within walking distance).
    • "Leave at" Instructions - Designate where you would like our driver to leave your package (e.g. porch).
  • Upgrade UPS SurePost® Packages to UPS Ground
    • Typically arrive one day earlier. Also allows rescheduling and rerouting UPS SurePost packages. ($3.50 per use for both Free Members and Premium Members)
  • Delivery Alerts
    • Get proactive notifications via text, phone or e-mail the day before a delivery.
  • Delivery Planner
    • Manage and track all your home deliveries with a convenient, online calendar.
  • Approximate Delivery Time
    • When possible, UPS will provide an estimated delivery time frame. This time is not guaranteed and may vary based on driver's workload, weather and traffic.

Freight & Handling Policies

  • SAME DAY SHIPPING is Pre-Paid 1-2 Business Day delivery on most in stock items ordered by 4:00 pm PST (except where noted -- see below) in the continental USA. A delivery area surcharge of $2.75 is applied to each ground package delivered to residences in certain outlying zip codes as determined by the freight carrier. 
  • Additional delivery days may apply to some items, such as hazardous items, mounted tires and wheels, oversize items, truck freight items, select zip codes, and remote delivery areas.
  • A $11.99 handling charge may be added to each order, including overseas shipments, under certain circumstances.
  • International oders, including Canadian orders may be subject Brokerage, and GST fees in addition to shipping.
  • All items designated "Truck Freight" will be invoiced an additional $89, $99, $139, $169, $189 or $199 depending upon weight. This price includes to-your-door delivery to your chosen destination.

Due to certain freight carriers' specifications, some parts are subject to:

  • Oversize Charge of $19.99 (Items classified as oversize 3 have an additional charge of 99.99).
  • Items that do not come boxed from the Manufacturer may include a Non-Box Charge of $10.99.
  • Hazardous materials must be shipped by ground at an additional $30.99 per item, in addition to our normal handling charges.

Priority Next Day and 2-Day Air Shipping

  • Next-Day Delivery (next business day after noon in most areas) Available in the continental USA  billed using dimensional weight, up to 80lbs. total, in addition to our normal handling charges, or, via phone orders only, choose Next-Day AM Delivery (by noon in most areas), up to 80lbs. total, in addition to our normal handling charges. Place your order before 4:00 pm PST, Monday through Friday, and your order will be shipped that day. (Most Items)
  • 2-Day Delivery Available in the continental USA billed using dimensional weight, up to 80lbs. total, in addition to our normal handling charges. Place your order before 4:00 pm PST, Monday through Friday, and your order will be shipped that day. (Most Items)
  • Saturday Delivery (most areas) Available on phone orders only that are placed between 8:00 am PST Monday and 3:00 pm PST Friday in the continental USA. An additional $19.99 per package charge will be added to our normal delivery charges. (Most Items)

Backorder Policy

Even with our large inventory, backorders can occur. If this happens, we make every effort to cross-reference the part to pull from a kit we have in stock. If that is not an option, and you must wait for a part, we will not invoice you until that part is shipped to you. If the backordered item happens to be part of a larger order that has already been shipped to you, we'll pay the handling on that backordered part. Note: Product availability and shipping times may vary with manufacturers. All backorders are ground shipped. If you have any questions about your order that are not answered on our website in your account, please call us at 1-800-797-4076.