Terms and Conditions

TERMS, CONDITIONS, AND EMISSIONS DISCLAIMER


SITE ACCESS

By accessing this web site, you agree to be bound by the terms and conditions of use appearing below and agree to the Privacy Policy listed on this site. You agree that such use is non-commercial in nature and conditioned on your acceptance.

The materials on this site may be used for informational purposes only; Any copy of these materials or any portion thereof is not allowed.

You also expressly agree that you will not use any robot, spider, or other automatic or manual device or process to interfere or attempt to interfere with the proper working of our web site, nor act as a conduit for others to effect the same result.

Errors in the description, photography, or typographical errors are subject to correction at the sole discretion of Performance Group, LLC, hereinafter PPG
PPG and its subsidiaries are authorized dealers for all products listed on this site and all material is trademarked by the respective manufacturer of the product(s) represented on this site.
No license to use or reproduce any of these trademarks or other trademarks on this web site is given or implied.


DISCLAIMER

Nothing on this web site will be construed as conferring any license of PPG rights or any third party rights. Although the information is provided on this server to anyone, the trademark holders retain the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of the respective trademark holder, or modify or re-use the text or graphics without the express written permission of that trademark holder. It is expressly forbidden to use any PPG URL, meta-tags, or other embedded web site information to effect any “matchmaker” advertising by third parties, or to act as a conduit for others to effect the same result. You may print copies of the information for your own personal use, no commercial use of any kind is permitted.

PPG also reserves all other rights, including the right to make changes or corrections at any time without notice. You are prohibited from posting on this web site or transmitting to this web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law.

PPG will fully cooperate with law enforcement authorities or court orders requesting or directing PPG to disclose the identity of or help identify anyone posting any such information or materials on this web site. PPG makes no commitment to update the information provided herein. The information, text, graphics, and links on this web site are provided by PPG as a convenience to its customers.

This web site may contain content not generated by PPG and PPG is not responsible for any third-party content. The name of PPG, it subsidiaries, or PPG logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this web site or any other server or "hot-linked" sites without specific, written prior permission. PPG makes no representation or warranties about the accuracy, currency, completeness, or suitability of the information provided on this web site and will not be liable for any use of this information for any purpose. The information on this web site could contain technical inaccuracies or typographical errors, and information may be changed, updated, and deleted without notice. PPG may make improvements and/or changes in the products and/or the programs described on this web site at any time.

The material provided on this web site is protected by law, including, but not limited to, United States copyright law, trademark law, and international treaties. This web site is controlled and operated by PPG in Nevada, United States of America. PPG makes no representation that materials on this web site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.

Performance Group, LLC (PPG) DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED ON THIS WEB SITE OR OTHER SITES "HOT LINKED" TO THIS SITE, INCLUDING ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PPG BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL DAMAGES, OR PUNITIVE DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, BUSINESS INTERRUPTION, SALES, OR PROFITS, WHETHER IN A CONTRACT, NEGLIGENCE, OR OTHER TORTUOUS ACTION, ARISING OUT OF ACCESS TO, USE OF, OR IN CONNECTION WITH THE USE, INABILITY TO USE, ACCURACY, SUITABILITY, OR PERFORMANCE OF THIS INFORMATION, EVEN IF SPEED HOUSE IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

ANY CLAIM RELATED TO THE INFORMATION ON THIS WEB SITE WILL BE GOVERNED BY THE LAWS OF NEVADA WITHOUT REGARD TO CONFLICTS OF LAW RULES. IN THE EVENT OF ANY DISPUTE REGARDING THIS WEB SITE, THE PARTIES IRREVOCABLY CONSENT TO EXCLUSIVE PERSONAL JURISDICTION AND VENUE IN THE COURTS IN THE STATE OF NEVADA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A STATE CLAIM INVOLVING THIS AGREEMENT OR WEB SITE AND TO THE FEDERAL DISTRICT COURTS, IN NEVADA, IN CONNECTION WITH ANY DISPUTE ARISING UNDER A FEDERAL CLAIM INVOLVING THIS AGREEMENT OR WEB SITE.


EMISSIONS WARNING - Some Products are Intended for Competition and Race Use Only. Products are not legal for sale or use in the state of CA or sates adopting CARB standards on any emissions controlled vehicle unless the product has a CARB EO # or the product classification is specifically exempted by CARB.

IMPORTANT: Before attempting any vehicle repair or performance modification you need to understand that it is the sole responsibility of the installer, purchaser, and end user (hereinafter "Buyer") of any product to employ the correct installation techniques required to ensure the proper operation of the product, as well as use of the vehicle within the constraints of the original vehicle design or by making sufficient modifications to the vehicle to support the product being installed. It is the Buyer's sole responsibility to verify that the purchase, installation, or use of any product complies with all federal, state, and local laws and regulations. Performance Group LLC (PPG LLC), it’s directors, officers, members, employees, agents, representatives, successors, affiliates, assigns, and/or volunteers (hereinafter "Seller") are not liable for any damages of any kind including, but not limited to, personal, mechanical, or financial, for any reason, and hold no liability for any part failure for any reason including, but not limited to, improper installation or use or for any violation of any law related to use or installation of any product or otherwise. The Seller offers no certification regarding use of any product on any pollution controlled vehicle or the ability to meet any emissions requirements.

It is the Buyer's responsibility to verify the legal purchase, installation, and use of any product purchased from the Seller. Many of the performance products sold by the Seller are intended for legally sanctioned, closed-course, off-road, competition use only, including, but not limited to, DPF Delete (Diesel Particulate Filter Delete), CAT Delete, EGR Delete, Race Pipes, Test Pipes, "Foolers", "Dummy Plugs", programmers, tuners, chips, exhausts, intakes, turbos, injectors, intercoolers, manifolds, camshafts, pistons, and other related engine and drivetrain products that may modify, disable, remove, or otherwise alter emission devices or the function of any emission device (hereinafter "Race Parts"). Race Parts are intended to be used solely for competition, as described herein, in the United States or for use in countries with no emissions regulations. Use of Race Parts is limited to legal, closed course, off-road competition that is sanctioned by a recognized competition or racing organization (hereinafter "Legal Competition"); any other use, including recreational off-road use, and use on so called "dual-use" vehicles that are raced and registered with a department of motor vehicles to drive on the road, is against the law. The terms Race Parts, Delete System, Delete Kit, and DPF Delete are hereinafter to be used interchangeably.

In consideration of the Seller's agreement to sell Performance Parts and Race Parts, I, on behalf of myself, my successors, assigns, and affiliates (the "Buyer"), hereby release and forever waive and discharge the Seller, both jointly and severally, from any and all actions, covenants, claims and demands for damages or injuries (to vehicle or persons or property), and claims for penalties, fines, or other actions taken by any government authority, however arising, which may have been or may not have been sustained by, or in any way relating or arising out of the Race Parts (including, without limitation, any claims related to failure to meet emission standards, failure of the vehicle to be used solely for Legal Competition, and voided warranties.) I further agree to indemnify and hold the Seller harmless from any such claims, including attorney’s fees and costs.

As the Buyer you acknowledge that:

  1. I am purchasing performance parts or a Delete Kit for my vehicle which I am repairing or modifying.
  2. I am aware that non-emissions compliant products and any Race Parts are to be used solely for Legal Competition.
  3. I represent and warrant that I am purchasing Race Parts for the sole purpose of installing said parts on a vehicle that will be used solely in Legal Competition on a vehicle that can never be registered for highway use and not used on any public roadway, dirt or paved.
  4. I understand that Race Parts will not function properly on the vehicle unless an electronic module accompanies the system.
  5. I understand that the use of my vehicle for any purpose other than Legal Competition after installing non-emissions compliant products or Race Parts is a violation of the EPA Clean Air Act and my vehicle will fail local, state, and federal emission standards and testing in the United States and I may be subject to penalties and fines, have my vehicle impounded, and may be required to restore all OEM equipment.
  6. I understand that installation of any Pace Parts may void any or all of my vehicle warranties.
  7. I understand that upon installation of non-emissions compliant products or Race Parts that I must destroy (or I acknowledge that I have already destroyed) the original emissions label of the vehicle on which these products are installed.
  8. The Buyer assumes all associated risk of the purchase and/or use of any product.
  9. The Buyer assumes all responsibility of ensuring that all applicable speed and safety restrictions are followed during the use of any product. This includes staying within posted speed limits, tire speed rating, engine speed restrictions, and vehicle speed restrictions.
  10. All local, state, and federal laws and ordinances must be adhered to during the use of any product; determining the nature, application, and relevance of these laws and ordinances is the exclusive responsibility of the Buyer.
  11. All of the above is regardless of capabilities enabled by use of any performance part or Race Parts.

The Seller assumes no responsibility of any personal injury, death, property damage, penalties, fines, or any other burden associated with the use of any products or Race Parts.

The Buyer assumes all responsibility of ensuring that all proper instructions for installation and use are followed and any additional modifications, driver training, emissions compliance, and licensing regulations/prohibitions are adhered to.

Any Manufacturer Limited Vehicle Warranties and/or Extended Warranties should be referenced before installation and/or use of any product. The Seller shall not be held responsible for voidance of any Warranty. The party providing the warranty (vehicle manufacturer, extended warranty provider, etc.) is to be referenced directly by the Buyer to determine what is or is not permissible under any Warranty terms. The Buyer assumes all possible damages and associated costs in any situation of Warranty voidance.

Race Parts may be capable of making a vehicle unsafe for operation without additional modification and professional driving skills including, but not limited to, any of the following:

  1. Making the vehicle non-compliant with Local, State and Federal emissions regulations.
  2. Making the vehicle capable of generating vehicle speeds unsafe for driving conditions.
  3. Making the vehicle capable of generating conditions exceeding safe vehicle speeds based on mechanical condition of the vehicle, such as tire speed ratings.
  4. Making the vehicle capable of exceeding mechanical limits of engine speed, power output, and mechanical stress upon the power-train, drive-line, chassis, and body of the vehicle.
  5. Producing power and torque output requiring superior driving skills and techniques in order to be safely applied.
  6. It is the Buyer's sole responsibility to be aware of any additional capabilities and adjust the installation and use of any product accordingly.

All other warranties, express or implied, are not applicable for the purchase and/or use of Race Parts.

Failure of any product due to misuse or mis-installation is specifically excluded from any manufacturer limited warranty. The Seller will not be held liable for indirect, incidental and/or consequential damages caused by the purchase, installation, and/or use of any Race Parts.

By selecting any settings that can allow removal of any emissions equipment, the Buyer accepts all risk and liability associated with such use and agrees to all Terms and Conditions herein including:

  1. All settings or calibrations that may allow emissions removal are intended and developed for Legal Competition use only; any other use on public or private roads within the United States is against the law.
  2. The Seller insists that you do not select any calibrations or settings if the vehicle has been registered or certified for highway use.
  3. When used incorrectly any Race Parts may violate local, state, and federal laws pertaining to emissions, traffic, registration, and safety.
  4. Use of any Race Parts may damage or destroy mechanical and/or electrical components of this vehicle.
  5. Use of any Race Parts may void or nullify the vehicles factory warranty and/or any extended warranty.
  6. The Buyer understands that motorsports are dangerous and that installation of any Race Parts may subsequently require special driving skills or techniques to safely operate the vehicle.
  7. The Buyer and any User assume sole responsibility for the safe, proper, and legal use of the vehicle and any Race Parts at all times.
  8. The Buyer and any User releases, indemnifies, discharges, and holds harmless the Seller from any and all claims, damages, causes of action, injuries, or expenses resulting from or relating to the use or installation of this product that is in violation of the terms and conditions on this page, the product disclaimer, and/or the product installation instructions.
  9. The Seller will not be liable for any direct, indirect, consequential, exemplary, punitive, statutory, or incidental damages or fines cause by the use or installation of this product.

Attention California Residents - Proposition 65 WARNING: Some of the products sold through this website contain/may contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.


Return, Exchange, or Cancellation Terms and Conditions

In most cases, if you are not satisfied, you may return a new / unused item in the original box within 30 days from the date of invoice, with a copy of your original invoice or packing slip, for a refund or exchange; Please see the Important Conditions below for exceptions. When making a return, please remember a few rules of thumb so your return can be processed as quickly as possible.

  • DO NOT send the item to our main corporate office address listed on this site! Contact Us First for a Return Merchandise Authorization (RMA) BEFORE you return an item. We will give you the correct return address at the time the RMA is issued; some items must be sent to the manufacturer for inspection prior to refund. If you return an item to our corporate address shown on this website any cost to forward the item to the correct destination will be deducted from any refund issued.
  • You MUST GET AN RMA (Return Merchandise Authorization) - NO returns will be accepted without an RMA number!
    • The easiest way is to log into your account and use the return link for your order to request an RMA to return an item.
    • If you cannot log in to your account for any reason, you can email us HERE to request an RMA.
  • When we issue the RMA to you be sure to include the RMA number on your return shipping label!  DO NOT write on or otherwise deface the original item packaging!!!
  • Make a copy of the original packing slip or invoice, write the RMA number on it, and send it with the return. Please keep a copy for your own records.
  • Send the package using UPS, FedEx, or US Postal Service and be sure to INSURE the shipment!
  • No COD or freight-collect shipments will be accepted.
  • Ship the item to the address we specify when we issue you an RMA.

Important Conditions for Return / Exchange / Cancellation

  • You may request a return for any new and unused item within 30 days of the date your item was shipped; this does NOT include custom ordered or made to order parts which are not returnable.
  • If your item has been used or installed or used please contact the manufacturer for appropriate warranty claims; note that racing parts are only warranted by the manufacturer to be free from manufacturing defects, NOT for wear or breakage since, "That's Racing Folks!"
  • Custom Ordered and "made to order" parts are not returnable.
  • Custom Ordered and "made to order" parts orders cannot be cancelled once production has begun; in rare cases we MAY, at our discretion, approve an order cancellation however in those cases a minimum 20% up to a maximum of the cost of the material and time invested in the part(s) to that point will apply as a re-stocking and material waste fee.
  • If your order included any "special offer" or "free" parts or products, these must also be returned at the same time or their full retail value will be deducted from any refund.
  • Any credit will be issued for merchandise only; no refunds on original shipping charges or any original shipping costs to us for which you were not billed such as in so called "free shipping" offers where the shipping is included in the purchase price and is not a separate line item.
  • A re-stocking fee of up to 20% may apply if the item you return has damaged packaging and / or must be repackaged to be re-sellable.
  • We may at our discretion in some cases agree to accept returns beyond the standard 30 day period however, if we agree to accept a return beyond that time the return will be subject to a restocking fee of up to 20%.
  • If the item you return is not re-sellable as new then it is not eligible for any refund.
  • If the returned item has been installed or damaged then it is not eligible for any refund.
  • Electronic items, including but not limited to programmers, tuners, chips, software, etc., are not returnable if opened, no exceptions.

Warranties

  • Most parts are warranted by the manufacturer, usually for 30 days or more from the date of purchase.
  • All manufacturer warranties are included with any order from our website.
  • Parts used for racing or competition are warranted against manufacturers' defects only; racing parts are not warranted for wear or breakage under any circumstance.
  • If you are returning electrical parts, our agents will help to determine if the item is returnable to us or if a warranty claim must be filed with the manufacturer and where the part needs to be sent. You can email us HERE.
  • Any part which, in our opinion, shows evidence of being used or installed, and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange or refund.
  • We reserve the right to charge a restocking fee or refuse a refund as well as make any exceptions.
  • We cannot accept returns on custom-ordered parts. Videos, software, tuners, programmers, chips, and other devices which contain intellectual or copyrighted property cannot be returned for a refund once opened.
  • Used items still under manufacturers warranty must be handled by a manufacturer's factory representative.

Items Damaged In Shipment

Inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to the carrier.


Authorized Dealers / Genuine Parts

We only sell new parts from quality manufacturers. We are authorized dealers for everything we sell and all manufacturer's warranties are valid when you buy from us.


Text, Pricing, and Photography

Errors in typographical content, pricing and photography are subject to correction and may change without notice.

Images are for representational purposes only and may not represent the exact product received. Products are subject to updates without notice.


TRADEMARK NOTICE: Copyright Performance Group, LLC, 2015 ALL RIGHTS RESERVED.